They got back to me and answered my questions in a timely manner, but I had missed the info on the website (I ordered through Facebook) so I asked if my shirt would be in in less that 2 weeks because I wanted to use my thank you coupon but wanted to try on my first shirt and be sure I liked the size before ordering a 2nd one. The response I got was “as stated on our website... etc..” which kinda had me feeling like “well if you had bothered to look on the website you’d know , dummy.” But it was over messenger and not a phone call so I was probably just projecting that out of my own insecurity. BUT a lot of your customers may be insecure too and it’s easy to mis interpret things that are typed rather than spoken. Maybe just answer the question and THEN say “if you have any further questions regarding ____ you can find answers here (post link) on our website.”
Fits perfectly and is so comfortable!!! Thank you!
Thanks so much! This was perfect for my latest video: https://youtu.be/hvX7PPCLKo8
Exactly what I was expecting! Thank you!
I love the sweatshirt and your personable emails /customer service. The sweatshirt did smell very odd or fumey at first.
Such good quality
I love the sweater. It’s soft, comfortable, and has a message that aligns with my mental health advocacy! As a licensed therapist, I love to be a walking advertisement for anything positively related to mental health! This was an awesome purchase.
Love this sweatshirt! Fast delivery. Good quality. Tag is easy to remove! Will purchase from them again!!!
The statement is fabulous, an excellent reminder every time I wear it for my daughter all day long. I bought one for each of my daughters as well. My youngest daughter is 16 and struggling with some issues that require her to get really honest and examine herself very deeply if she is going to become a happy solid young woman. This shirt reminds her and us to calm our bodies and our minds to see life how it really is.... complicated yet beautiful too.